PSM 119: CUSTOMER SERVICE FOR THE PUBLIC SECTOR
Description
This Customer Service for the Public Sector training course is designed to give participants the communication skills, negotiation strategies, and public-sector customer service best practices they require to significantly improve customer service while lowering costs and increasing employee satisfaction. Delegates will walk away from this training course with the ability to measure customer satisfaction and apply the design elements necessary to structure their organisation in a customer-centric manner to respond effectively as customer service needs and conditions change.
Event Calendar
Monday, June 19, 2023 - Friday, June 23, 2023
Monday, August 14, 2023 - Friday, August 18, 2023
Monday, October 23, 2023 - Friday, October 27, 2023
Refund Policy
Cancel booking before 0 days
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