The ITILv4 Foundation course is designed to introduce participants to the management of modern IT-enabled services and the key concepts of service architecture. This course provides learners with an understanding of ITIL 4 including, common language and key concepts, the services lifecycle, how the lifecycle stages are linked, the processes involved, and the best practices for improving their work and the work of their organization.
ITIL V.12 - Foundation (In-person)
₵2,500.00Online booking closed
ITIL V.12 - Foundation (Virtual)
₵1,750.00Online booking closed
Monday, March 23, 2020 - Friday, March 27, 2020
Monday, July 27, 2020 - Friday, July 31, 2020